I got a message when I tried to run my backup program that said "Retrospect Backup Express installs drivers incompatible with this version of Windows".
J
Answer by
Julia Bocchetta
The message refers to the fact that the software tries to install drivers that are not compatible with your version of Windows. The solution would be downloading a newer version of the software that has drivers compatible with the Windows installed on your computer rather than re-installing Windows.
By default, the latest version requires the following Windows versions to run properly:
I receive "Error Report : Assertionfailure at "tstring.cpp-2183". A log of this error has been written to the file "assert_log.utx"" message from Retrospect Express HD software. Can you help me?
D
Answer by
Dan Angel
In order to fix the issue, navigate to Start > Control Panel > Uninstall a program, select Retrospect Express HD from the list and click Uninstall. After that, reboot your computer and reinstall the software. Also, go to Documents and Settings > All Users > Application Data, right-click the RetroExpress folder, select Rename, type RetroExpressOld and press Enter. Check the official forum for further information. If you still have issues, I suggest you contact the Support team.
I got a message when I tried to run my backup program that said "Retrospect Backup Express installs drivers incompatible with this version of Windows".
The message refers to the fact that the software tries to install drivers that are not compatible with your version of Windows. The solution would be downloading a newer version of the software that has drivers compatible with the Windows installed on your computer rather than re-installing Windows.
By default, the latest version requires the following Windows versions to run properly:
If you have an outdated version of the software, access the official website to download it: http://www.retrospect.com/en/products/win
I receive "Error Report : Assertionfailure at "tstring.cpp-2183". A log of this error has been written to the file "assert_log.utx"" message from Retrospect Express HD software. Can you help me?
In order to fix the issue, navigate to Start > Control Panel > Uninstall a program, select Retrospect Express HD from the list and click Uninstall. After that, reboot your computer and reinstall the software. Also, go to Documents and Settings > All Users > Application Data, right-click the RetroExpress folder, select Rename, type RetroExpressOld and press Enter. Check the official forum for further information. If you still have issues, I suggest you contact the Support team.